As part of Torcon's continuous improvement efforts, we've launched Zendesk to streamline and improve IT support. Please enter tickets to track any issues by logging in above with your Torcon Microsoft accounts. This helps create a trouble ticket that has the following benefits:
- Traceable - we know when the ticket was submitted
- Accountable - tickets have to be responded to
- Prioritization - tickets are served in the order in which they arrive. Urgency is taken over non-urgent tickets
- Transparency - trends and systemic problems will be addresses
You can always also send in a ticket by E-Mail through support@torcon.com
Thank you,
Torcon IT
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